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Warranty Statement

Silicon Power Computer & Communications Inc., warrants to the original end users that all its flash products are free from defects in material and workmanship under normal use during the warranty period. Subject to the conditions and limitations set forth below: Silicon Power will, at its option, either repair or replace any part of its products that prove defective by reason of improper workmanship or materials. Repaired parts or replacement products will be provided by Silicon Power without charge for parts and labor, and Silicon Power will either replace it with a new one or repair it to be functionally equivalent to a new one. Silicon Power may update the terms and conditions of this Warranty Service from time to time. Please refer to the latest version published on this website for your Silicon Power Product.

This limited warranty does not cover any damage to all products that result from:

Improper installation, accidents, or negligence.
Abuse, misuse, any unauthorized disassembly, repair, or modification.
Unusual physical or electrical stress or interference, failure or fluctuation of electrical power, lightning, static electricity, fire, or acts of God. It also does not extend to any product.
Warranty or authenticity stickers have been altered, smeared, removed, damaged and lost.
Carrying an incorrect, damaged, or unclear product serial number.
Purchased from an unauthorized reseller or retailer.

Warranty Claim Requirements

Proof of the place and the date of purchase: online product registration.
Products must bear Silicon Power labels.
Undamaged outward appearance.
External Storage and SSD: Please send all accessories along with main product.

RMA Service

Basic Troubleshooting: Please check Software & Manual , Compatibility Search or FAQ.

Return to an authorized Silicon Power dealer or distributor from which you purchased the Silicon Power product. Please confirm the terms of your dealer's or distributors return policies prior to returning the product.
Returning directly to the Silicon Power service centre: Obtain a Return Merchandise Authorization (RMA) number through RMA request page, and follow the product return procedures.
Please confirm RMA returned products. If there is any problem about item and quantity, please contact Silicon Power Customer Service by e-mailing us at service@silicon-power.com within 3 days only or the issue will not be handled.

Other Statement

Silicon Power will inspect the product and in its sole discretion repair or replace it with a comparable one based on the warranty policy.
Due to the ongoing technology, in case of the discontinuity of any product, Silicon Power will be unable to repair the product, and therefore replace the product with a comparable one.
For more details, please check our warranty policy as below.

Czas trwania gwaracji

Kategoria produktu

Zasady gwarancji

Czas trwania gwaracji	Napędy USB	Uwagi
5 lat	Napędy USB (Excl. SP xDrive Z50、SP xDrive Z30)
2 lat	SP xDrive Z50、SP xDrive Z30

Czas trwania gwaracji	Nośniki zewnętrzne	Uwagi
3 lat	USB3.2 Gen2 / USB3.2 Gen1 PHD, PSD, Thunderbolt T11
12 lata	Power adapters
3 lata	USB cable
2 lat	All External Enclosures

Czas trwania gwaracji	Karty pamięci	Uwagi
5 lat	SD Card、Micro SD Card、CF Card、Apple Expansion Card
2 lat	High Endurance、WiFi SD
1 lat	Golden Series Micro SD Card	Zgodnie z przepisami UE, dla każdego towaru SP kupionego w krajach Unii Europejskiej obowiązuje gwarancja 2 lata

Czas trwania gwaracji	Card Reader	Uwagi
2 lat	Card Reader

Czas trwania gwaracji	SSD	Uwagi
5 lat	SATA SSD S70, V70, S85, V85 & all PCIe SSD (except for P32A80)
3 lat	PCIe SSD P32A80, mSATA M10 & all SATA SSD (except for S70、V70、S85、V85)

Czas trwania gwaracji	Pamięci RAM	Uwagi
Lifetime warranty	SP Pamięci RAM

Czas trwania gwaracji	Power Banki	Uwagi
24 lata	S50 , S100 , S150 , S200 , S55 , S105 , C50 , C100 , C200 S82 , S102 , P51 , P52 , P81 , P101	Zgodnie z przepisami UE, dla każdego towaru SP kupionego w krajach Unii Europejskiej obowiązuje gwarancja 2 lata
12 lata	P20、P40、P50	Zgodnie z przepisami UE, dla każdego towaru SP kupionego w krajach Unii Europejskiej obowiązuje gwarancja 2 lata

Czas trwania gwaracji	Accessory	Uwagi
2 lat	Blast Plug	Zgodnie z przepisami UE, dla każdego towaru SP kupionego w krajach Unii Europejskiej obowiązuje gwarancja 2 lata
2 lat	Boost Link	Zgodnie z przepisami UE, dla każdego towaru SP kupionego w krajach Unii Europejskiej obowiązuje gwarancja 2 lata
2 lat	Boost Charger	Zgodnie z przepisami UE, dla każdego towaru SP kupionego w krajach Unii Europejskiej obowiązuje gwarancja 2 lata

Czas trwania gwaracji	Produkty dla przemysłu	Uwagi
5 Years Warranty	SLC based Flash products	(I) FIVE YEARS, BEGINNING ON THE DATE THE PRODUCT WAS PURCHASED IN ITS ORIGINAL SEALED PACKAGING; OR (II) THE PERIOD ENDING ON THE DATE WHEN THE SSD HAS EXCEEDED ITS TBW (TOTAL BYTES WRITTEN) THRESHOLD AS MAY BE INDICATED BY SILICON-POWER’S SSD TOOLBOX SOFTWARE. (FOR SPECIFIC INFORMATION ON THIS THRESHOLD, PLEASE REFER TO THE DATA SHEET FOR YOUR PARTICULAR SSD PRODUCT.)
3 Years Warranty	pSLC & MLC & 3D NAND based Flash products	(I) THREE YEARS, BEGINNING ON THE DATE THE PRODUCT WAS PURCHASED IN ITS ORIGINAL SEALED PACKAGING; OR (II) THE PERIOD ENDING ON THE DATE WHEN THE SSD HAS EXCEEDED ITS TBW (TOTAL BYTES WRITTEN) THRESHOLD AS MAY BE INDICATED BY SILICON-POWER’S SSD TOOLBOX SOFTWARE. (FOR SPECIFIC INFORMATION ON THIS THRESHOLD, PLEASE REFER TO THE DATA SHEET FOR YOUR PARTICULAR SSD PRODUCT.)
Lifetime Limited Warranty	DRAM Module