Founded | February 2003 |
Headquarters | Taipei, Taiwan |
Branches | Tokyo & Osaka, Japan Amsterdam, Netherlands Fremont, USA ShangHai & Wuhan, China Seoul, Korea Bangalore, India Moscow, Russia |
Factory | New Taipei City, Taiwan |
Employees | 500+ |
We have over 300 employees in our factory overseeing 8 production lines. We believe in consistent quality improvement through strict quality control. To uphold this objective, 20% of our factory employees are dedicated solely to quality control.
We implement a stringent quality management process to ensure consistently high-quality products. Divided into 4 thorough stages, each ultimately leads to finished products of the highest caliber with impeccable attention to detail. These stages include inspecting raw materials and packaging materials as well as finished products and fully packaged products. Our quality management system conforms to ISO 9001 standards to assure customers receive reliably high-quality products. With customer satisfaction as our focus, we are committed to ensuring our processes produce top-tier products at all times.
We take great pride in the quality and reliability of our work, which stems from the strict protocols implemented throughout our production process at our advanced facility. This includes a 100% inspection rate, online traceability of all items, cutting-edge surface-mount technology with nitrogen-based soldering, military-grade design standards, first article inspection, and ISO-certified management systems ensuring top-level oversight.
We invest heavily in developing our own designs, technologies, and testing methods. Our proprietary chip sorting technology guarantees superior component quality before final product assembly. Our wide temperature testing encompasses a range that is greater than the industry standard. And, our development process follows the NPD method, a proven successful framework for introducing new products.
We go beyond just the physical aspects of our industrial solutions through software innovation as well. The SP Toolbox is a utility program that monitors the health and condition of our flash products. The SP SMART Embedded IoT Service is a cloud-based platform utilizing alarms and notifications to monitor and analyze the health and condition of our flash products inside connected devices.
We are committed to providing long-term support and managing our supply chain to extend the lifespan of our products and help our customers maximize the use of their resources for up to 5 years. With a 6-month Product Change Notification or End-of-Life notice, customers have ample time to plan for Long Term Buy orders and smoothly transition to new components. We also adhere closely to the Engineering Change Notice process to ensure any changes are made transparently to all involved parties and completed in a timely and efficient manner.
Every request is unique, so each result should be tailored to match. Our experienced in-house design team has years of customizing products to meet client needs. With core components, security features, and encryption methods that remain consistent, we have flexibility in other areas like application details, designs, and packaging formats. This allows us to create an end product customized to your specific requirements.
Our extensive experience and skilled field application engineers allow us to offer well-informed and professional technical support. Our dedicated technicians are committed to providing prompt failure analysis service of the highest quality along with advanced firmware refinement and solution testing. We work diligently using a 2/4/7 model where intermediate reports are released within seven days.
Taiwan has one of the highest recycling rates in the world, which is very progressive. We take manufacturing, distribution, and disposal processes that are environmentally responsible very seriously by following their example. Our products and factory equipment meet both REACH and RoHS compliance, meaning they do not contain hazardous chemicals. This benefits the environment through reducing landfill pollution. It also makes our products safer for customers to use throughout their lifetime.
Our factories also meet the ISO 14001 standard. This ensures that we regularly measure and work to lessen our environmental impact. We aim to provide not just high-quality products, but ones made through sustainable and eco-friendly methods.
We have over 300 employees in our factory overseeing 8 production lines. We believe in consistent quality improvement through strict quality control. To uphold this objective, 20% of our factory employees are dedicated solely to quality control.
We implement a stringent quality management process to ensure consistently high-quality products. Divided into 4 thorough stages, each ultimately leads to finished products of the highest caliber with impeccable attention to detail. These stages include inspecting raw materials and packaging materials as well as finished products and fully packaged products. Our quality management system conforms to ISO 9001 standards to assure customers receive reliably high-quality products. With customer satisfaction as our focus, we are committed to ensuring our processes produce top-tier products at all times.
We take great pride in the quality and reliability of our work, which stems from the strict protocols implemented throughout our production process at our advanced facility. This includes a 100% inspection rate, online traceability of all items, cutting-edge surface-mount technology with nitrogen-based soldering, military-grade design standards, first article inspection, and ISO-certified management systems ensuring top-level oversight.
We invest heavily in developing our own designs, technologies, and testing methods. Our proprietary chip sorting technology guarantees superior component quality before final product assembly. Our wide temperature testing encompasses a range that is greater than the industry standard. And, our development process follows the NPD method, a proven successful framework for introducing new products.
We go beyond just the physical aspects of our industrial solutions through software innovation as well. The SP Toolbox is a utility program that monitors the health and condition of our flash products. The SP SMART Embedded IoT Service is a cloud-based platform utilizing alarms and notifications to monitor and analyze the health and condition of our flash products inside connected devices.
We are committed to providing long-term support and managing our supply chain to extend the lifespan of our products and help our customers maximize the use of their resources for up to 5 years. With a 6-month Product Change Notification or End-of-Life notice, customers have ample time to plan for Long Term Buy orders and smoothly transition to new components. We also adhere closely to the Engineering Change Notice process to ensure any changes are made transparently to all involved parties and completed in a timely and efficient manner.
Every request is unique, so each result should be tailored to match. Our experienced in-house design team has years of customizing products to meet client needs. With core components, security features, and encryption methods that remain consistent, we have flexibility in other areas like application details, designs, and packaging formats. This allows us to create an end product customized to your specific requirements.
Our extensive experience and skilled field application engineers allow us to offer well-informed and professional technical support. Our dedicated technicians are committed to providing prompt failure analysis service of the highest quality along with advanced firmware refinement and solution testing. We work diligently using a 2/4/7 model where intermediate reports are released within seven days.
Taiwan has one of the highest recycling rates in the world, which is very progressive. We take manufacturing, distribution, and disposal processes that are environmentally responsible very seriously by following their example. Our products and factory equipment meet both REACH and RoHS compliance, meaning they do not contain hazardous chemicals. This benefits the environment through reducing landfill pollution. It also makes our products safer for customers to use throughout their lifetime.
Our factories also meet the ISO 14001 standard. This ensures that we regularly measure and work to lessen our environmental impact. We aim to provide not just high-quality products, but ones made through sustainable and eco-friendly methods.