USB Flash Drives (Excl. SP xDrive Z50、SP xDrive Z30)
Flash drives purchased from SP before December 31st, 2018 will still be covered by a limited product lifetime warranty.
If you have any questions, please email us at
UStech@silicon-power.com or
Call us at (510) 490-1885 (Monday-Friday 10:00 AM-6:00 PM) for further assistance.
2 years
SP xDrive Z50、SP xDrive Z30
Duration of Warranty
External Storage
Remarks
3 years
Full range of mobile, external hard drives, external solid state drives, and Thunderbolt T11
12 months
Power adapters
3 months
USB cable
2 years
All External Enclosures
Duration of Warranty
Memory Cards
Remarks
5 years
SD/microSD Memory Cards (including our Superior Pro, Superior, Elite, and Class 10/6/4 series), full range of CF Cards
Memory cards purchased from SP before December 31st, 2018 will still be covered by a limited product lifetime warranty.
The warranty conditions do not apply to the following usage scenarios or devices:
A. Video conference call and security monitoring devices
B. Car cam recording devices
C. Digital Signage Player
D. Continuous data recording devices
E. Networking surveillance cameras
F. Medical and military specific devices
2 years
microSD High Endurance/microSD Golden Superior Cards
1 years
microSD Golden/ microSD Golden Elite Series Cards
Duration of Warranty
Card Reader
Remarks
2 years
All card readers (except Boost SU20, Handy 3-in-1)
1.5 years
Boost SU20
1 year
Handy 33 in 1
Duration of Warranty
SSD
Remarks
5 years
SATA SSD S70, V70, S85, V85 & all PCIe SSD (except P32A80)
SP SSDs warranty is covered by limited warranty since the date of purchase or TBW which is exceeded TBW threshold via SP tool box, whichever occurs first. For more details, please check our warranty policy
as below.
3 years
PCIe SSD P32A80, mSATA M10 & all SATA SSD (except S70、V70、S85、V85)
SP SSDs warranty is covered by limited warranty since the date of purchase or TBW which is exceeded TBW threshold via SP tool box, whichever occurs first. For more details, please check our warranty policy
as below.
Duration of Warranty
Memory Module
Remarks
Limited Lifetime warranty
SP Memory Module
Duration of Warranty
Power Banks
Remarks
13 months
All Power Banks
Duration of Warranty
Accessory
Remarks
12 months
Blast Plug
12 months
Boost Link
12 months
Boost Charger、Car Charger
12 months
Wireless Charger
Duration of Warranty
Industrial Solution
Remarks
5 Years Warranty
SLC / pSLC based Flash products
(I) FIVE YEARS, BEGINNING ON THE DATE THE PRODUCT WAS PURCHASED IN ITS ORIGINAL SEALED PACKAGING; OR (II) THE PERIOD ENDING ON THE DATE WHEN THE SSD HAS EXCEEDED ITS TBW (TOTAL BYTES WRITTEN) THRESHOLD AS MAY BE INDICATED BY SILICON-POWER’S SSD TOOLBOX SOFTWARE. (FOR SPECIFIC INFORMATION ON THIS THRESHOLD, PLEASE REFER TO THE DATA SHEET FOR YOUR PARTICULAR SSD PRODUCT.)
3 Years Warranty
MLC & 3D NAND based Flash products
(I) THREE YEARS, BEGINNING ON THE DATE THE PRODUCT WAS PURCHASED IN ITS ORIGINAL SEALED PACKAGING; OR (II) THE PERIOD ENDING ON THE DATE WHEN THE SSD HAS EXCEEDED ITS TBW (TOTAL BYTES WRITTEN) THRESHOLD AS MAY BE INDICATED BY SILICON-POWER’S SSD TOOLBOX SOFTWARE. (FOR SPECIFIC INFORMATION ON THIS THRESHOLD, PLEASE REFER TO THE DATA SHEET FOR YOUR PARTICULAR SSD PRODUCT.)